Contact Cafiqo Support
Email us at support@cafiqo.app for account problems, purchase or subscription questions, bug reports, privacy requests, or general support. Include your device model, iOS version, Cafiqo version, and a short description of what happened when relevant.
Subscription and purchase help
Open Cafiqo, open your profile, and select Restore Purchases if an active Cafiqo Pro subscription is not appearing. Use the same Cafiqo account and Apple Account used for the original purchase.
You can manage or cancel Cafiqo Pro from iOS Settings under your Apple Account subscriptions. Deleting Cafiqo or your Cafiqo account does not cancel an Apple subscription. Billing and refund requests are handled through Apple.
Account access
If you cannot sign in, select Forgot Password from the login sheet and follow the reset link sent to your email address. Check your spam or junk folder if the message does not arrive promptly.
Account deletion
You can permanently delete your account from the Account section of the profile sheet. See the account-deletion instructions for the complete steps and information about Apple subscriptions.
Before contacting support
- Confirm that your device has an internet connection.
- Install the latest available version of Cafiqo.
- Close and reopen the app.
- Check that required permissions are enabled in iOS Settings.
Privacy and legal information
Read the Privacy Policy and Terms of Use for information about Cafiqo’s data practices, subscriptions, and service terms.